3 Things We Get Wrong About Thanking Others

Saying “thank you” is fine, but behavioral gratitude is what truly boosts well-being. Most of us grow up learning that a polite “thank you” is the gold standard of appreciation. We teach our children to say it, we write thank-you notes after birthday parties, and we feel a little wounded when someone forgets to utter those two words. Yet recent research into gratitude suggests that our cultural obsession with verbal thanks might be missing something far more powerful. The way we actually act on our gratitude—through gifts, favors, and service—carries a weight that words alone cannot match. Let us look at three widespread misunderstandings about thanking others and why the distinction between behavioral gratitude vs verbal gratitude matters more than you might think.

behavioral gratitude vs verbal

The First Thing We Get Wrong: Thanking Is Only About Words

In many Western cultures, the very definition of thanking revolves around spoken or written language. We assume that if someone has not said “thank you,” they are ungrateful. But this thinking ignores a whole spectrum of appreciation that happens without a single word. In many parts of the world, gratitude is expressed through actions: cooking a meal for someone who helped you, watching their children so they can rest, or sharing a portion of your harvest. These acts communicate thankfulness just as clearly—and often more memorably—than any card ever could.

Recent research has formalized what many cultures already knew intuitively: verbal and behavioral gratitude are distinct forms of thanking. They are not simply two ways of saying the same thing. Verbal gratitude includes saying “thank you,” sending a text, or writing a note. Behavioral gratitude includes buying a thoughtful gift, reciprocating a favor, or performing an act of service for your benefactor. When we reduce gratitude to words alone, we miss entire dimensions of human connection that actions can provide.

Consider a scenario: your neighbor lends you their lawnmower after yours breaks down. A verbal “thanks, I really appreciate it” is polite. But showing up the next weekend with a plate of warm cookies or offering to mow their lawn next time sends a different signal. The action says, “I see your effort, and I am willing to invest my own time and energy in return.” That is the core of behavioral gratitude. Recognizing this distinction helps us stop undervaluing those who express gratitude through deeds rather than words.

The Second Thing We Get Wrong: All Gratitude Expressions Are the Same

Another common assumption is that a thank-you note and a favor are interchangeable—just different flavors of the same ice cream. But research suggests otherwise. In a recent article published in the May 2026 issue of The Journal of Positive Psychology (Wong et al., 2026), researchers examined two broad ways people thank others: verbal and behavioral. They developed a scale to measure each form and then used a statistical technique called factor analysis to see whether the items grouped together.

Think of factor analysis like sorting a messy drawer. You dump everything out—pens, receipts, keys, loose change—and then group them by kind. Pens go in one pile, receipts in another, keys in a third. The researchers did something similar with survey responses about gratitude. Across two samples of U.S. adults, including one racially diverse college student sample, they found that verbal and behavioral expressions of gratitude were not from the same pile. They were distinct but related. Some people leaned heavily on words; others expressed thanks more through actions.

This finding matters because it reveals that gratitude is not a single behavior. People have different styles of expressing thanks. A husband who never says “thank you” might surprise his wife by doing the dishes without being asked. A friend who forgets your birthday might remember to bring you soup when you are sick. When we assume all gratitude is the same, we misjudge the people around us. The behavioral gratitude vs verbal distinction helps us see that appreciation can be real even when it is not spoken.

The Third Thing We Get Wrong: Saying Thanks Is Enough for Well-Being

A growing body of research suggests that thanking others can benefit the people doing the thanking. It deepens relationships, elicits positive responses from others, and supports psychological well-being. But most studies have focused on what people say, not what they do. When researchers finally compared the two side by side, the results were striking.

In the same study from 2026, the team used a statistical technique called multiple regression to look at verbal and behavioral gratitude simultaneously. At first, both forms were positively linked to psychological well-being, social connectedness, and communal strength—the motivation to care for a best friend’s needs. But when behavioral gratitude was taken into account, verbal expressions of thanks were no longer linked to these positive outcomes. Behavioral expressions, however, were still positively connected to all three measures.

You may also enjoy reading: 5Reasons Homeowners Opt for Mini Split Ductless AC.

Behavioral gratitude was more strongly linked to positive outcomes than verbal thanks alone. Why might actions have more impact? Actions usually require more effort, thought, and sacrifice. When you take the time to cook a meal, pick out a gift, or drive someone to an appointment, you signal that your appreciation runs deeper than a passing phrase. That signal creates a positive feedback loop: the recipient feels valued, which strengthens the bond, which makes you feel more connected and motivated to help again. Verbal thanks, while nice, often do not create the same sense of tangible investment.

Does this mean we should abandon verbal thanks entirely? No. Words still matter. A heartfelt “thank you” can brighten someone’s day. But the finding is that we should not overlook the power of behavioral gratitude. When you want to truly benefit your own well-being and that of your relationship, actions speak louder than words—and they also produce stronger results. When expressing behavioral gratitude, focus more on what your benefactor prefers and less on what you like. A homemade gift that fits their taste is worth more than an expensive generic one. That extra thoughtfulness is exactly what makes behavioral gratitude so effective.

Frequently Asked Questions

What is the difference between behavioral gratitude and verbal gratitude?

Behavioral gratitude involves actions such as giving gifts, performing favors, or offering acts of service to show appreciation. Verbal gratitude involves spoken or written words like saying “thank you” or sending a thank-you note. While both express thankfulness, research shows they are distinct forms that operate differently in relationships and well-being. Behavioral gratitude tends to require more effort and often creates stronger social bonds.

How can I express behavioral gratitude if I am not a natural gift-giver?

You do not need to buy expensive presents to show behavioral gratitude. Small acts of service work just as well. Offer to help a friend with a task they find tedious, cook them a meal, or simply spend quality time listening to them. The key is to match the action to what the other person genuinely values. Notice their preferences—someone who appreciates practical help will value your time mowing their lawn far more than a generic gift card.

Should I stop saying “thank you” and only use actions instead?

Not at all. Verbal thanks still serve an important role in polite society and daily interactions. A quick “thank you” costs nothing and acknowledges kindness. However, for deeper relationships and lasting well-being benefits, relying solely on words may leave potential on the table. The most effective approach combines both forms: a sincere verbal acknowledgment followed by a thoughtful action. That hybrid strategy maximizes the positive impact for both you and the person you are thanking.

The next time you feel grateful, pause before reaching for a card or a text. Ask yourself what small action could communicate your appreciation in a tangible way. Whether it is baking cookies, returning the favor, or simply being present when needed, that behavioral layer transforms a polite gesture into a meaningful connection. Understanding the difference between behavioral gratitude vs verbal gratitude is not just an academic exercise—it is a practical tool for richer relationships and a healthier mind.